2025 Gartner® Hype Cycle™ for Healthcare Payers

Where should healthcare payers place their bets in AI and automation? See how Ushur is shaping the future of payer innovation.

What’s Inside?

• A full view of where healthcare payer innovations fall on the 2025 Hype Cycle
  
• Predictions on maturity timelines for key AI and automation capabilities
  
• Insights into which technologies CIOs, VPs, and innovation leaders should prioritize
  
  

Why It Matters — and Where Ushur Leads

Gartner’s recognition underscores market trust in Ushur’s innovation and impact. Our inclusion in four categories highlights both a strong AI foundation and real-world results for payers:

• Digital Broker – Automating broker RFP intake and quote response to cut manual steps and accelerate cycles.
  
• Intelligent Enrollment Onboarding – Guided enrollment journeys with real-time AI support to ease member onboarding and reduce admin burden.
  
• LLMs for Healthcare Payers – Payer-trained large language models powering accurate, compliant automation at scale.
• Hyperautomation – Quick-win automations that expand into enterprise-wide efficiency as AI maturity grows.