Ushur GenAI for member engagement in a ‘A Rising Risk Strategy’

Uncover Rising Risks. Mitigate Rising Costs.

Technology is now ubiquitous, empowering health payers to adopt an evolved strategy to prevent rising costs. Ushur is proud to be mentioned as a sample vendor for Gen AI-based Member Engagement with its unique application of Convo AI and dynamic app-like experiences.

Gartner's Health Payer experts, Amanda Dall’occhio and Connie Salgy, share how AI can drive an innovative, proactive care management program in “Innovation Insight: A Rising Risk Strategy Delivers Care Management Gains.”

1. Identification: ML models identify rising risk groups over the next 5-10 years.
2. Stratification: Predictive modeling finds hidden opportunities from inconspicuous combinations.
3. Management: Gen AI creates thoughtful, actionable experiences for better member engagement.
4. Outcomes: Better ways to measure success are here, such as absenteeism over avoided events.