Resources

Explore a curated collection of insights, guides, and case studies designed to help you navigate the evolving landscape of customer experience automation and digital transformation.

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Customer Experience Automation

A centralized resource offering in-depth insights, practical guides, and the latest innovations in AI-driven customer experience automation.

Healthcare Automation

Insurance Automation

Artificial Intelligence

Digital Transformation

Most recent resources

Customer Story

PPS leverages the use of Customer Experience Automation™

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Read the story
Guides & Reports

The State of AI-Powered Automation in Regulated Industries

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Get the Report
Webinars

Medicaid Unwinding: Current State, Best Practices and Future Vision

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Customer Story

Tower Insurance gained deeper customer relationships with digital engagement

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Read the story
Webinars

Generative AI and the future of work & productivity

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Guides & Reports

The Power of Email for a Rewarding Customer Experience

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Guides & Reports

Guide to More Effective and Efficient Group Benefits Communications

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Videos

Ushur for Agent Assist

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Webinars

Introducing Ushur Studio

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Brochures

Health Journey & Micro-Engagements™: Pharma Manufacturer

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Brochures

Health Journey & Micro-Engagements™: Retail Pharmacy / PBM

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Videos

Group Benefits Quoting: RFP Intake Automation

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Guides & Reports

Guide to More Effective Healthcare Population Health and Wellness Communications

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Get the Guide
Brochures

SMS / Texting Virtual Number Options for Deployment

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Customer Story

AI-Powered Provider Order Intake Management

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Read the story
Guides & Reports

Carriers' Guide to CX in the Age of Extreme Weather

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Brochures

Ushur for Hardship Inquiries and Account Resolution

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Brochures

Mortgage and Lending Experience

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Videos

Hardship Inquiry

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Webinars

Advancing Medicaid Health Equity and Quality

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Webinars

GenAI and the impending seachange in Enterprise CX

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Guides & Reports

How Healthcare is Using AI to Automate Customer Experiences

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Get the Guide
Webinars

Revolutionize Customer Support Efficiency with AI-Driven Email Triage

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Brochures

Healthcare Journey & Micro-Engagements™: Medicare Plans

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Videos

Closing Gaps in Care, Diabetes Care Management

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