...Together, we developed a successful plan that engaged more than a million members through texts that respected their language preferences in order to help them navigate the redetermination process...
Ushur AI agents engage over SMS and RCS or integrate with Whatsapp, Facebook Messenger and more — triggered by real events, resolved without a call center.
Messages sent based on claims, renewals, enrollments — not manual campaigns.
Branded messages, image cards, quick-reply buttons, and read receipts — no app required.
Built-in consent capture, opt-in management, and PHI-safe messaging out of the box.
...Together, we developed a successful plan that engaged more than a million members through texts that respected their language preferences in order to help them navigate the redetermination process...
Every Ushur AI agent operates within a trust-native architecture — enterprise-grade encryption, auditable workflows, and adherence to the standards your industry demands.
Ushur is designed from the ground up for regulated industries — with HIPAA, HITRUST, GDPR, TCPA, and SOC 2 compliance built into every interaction, not bolted on after.
Whether it’s a quick SMS for instant updates or a dynamic chat session for complex queries, Ushur’s automation ensures every interaction feels natural, connected, and meaningful. Enable your customers to start conversations on one channel and pick up seamlessly on another—without ever losing context.
Meet diverse customer preferences with the perfect balance of asynchronous and real-time communication. From SMS alerts that keep them informed to interactive chat sessions that solve problems on the spot, Ushur makes every interaction effortless.
Learn how Ushur’s AI agents execute, orchestrate, and govern customer interactions across channels.