Ushur for Leave of Absence
Modernize absence engagement
Proactively engage claimants to reduce servicing costs and improve return-to-work outcomes
Prebuilt AI-powered solutions for absence engagement
Reimagine the Absence Experience for Maternity, Disability and Workers’ Compensation
Stay-at-Work Programs
Return-to-Work Management
Claims Intake and Inquiry
Identify accommodation needs early on
Capture and track return-to-work dates
Handle claimant-initiated requests
Guide employees to alternate work options
Confirm claimant status
Collect documentation and share claim status
Conduct wellness checks and follow-ups
Personalize answers to claimant questions
Reduce call center volume and servicing costs
Designed by business users. Deployed with a single click. Without the need for traditional mobile apps.
Ushur's comprehensive solution transforms absence engagement from a complex, time-consuming process filled with excessive reach-out calls into a streamlined, efficient set of self-serve interactions. By addressing key pain points with targeted technology solutions, Ushur enables carriers and claimants to manage their absence engagement processes with ease and compliance.
Deflect costly, inbound calls with a 24x7 digital concierge
Increase response rates through empathetic, human-like conversations
Seamless data upload to backend systems with handoffs to human agents
Prevent avoidable leaves by offering accommodations early on
Trained on each employer’s specific policies and FAQs
Built-In Security and Compliance
Stay aligned with ADA, FMLA and Workers’ Compensation regulations through secure guardrails that keep every interaction compliant and audit-ready.
Blog Post
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The Ultimate Guide to Automating Specialty Provider Credentialing and Enrollment
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Ushur for Absence Engagement
Enabling compliance and improving communication in every interaction
The Ushur AI-powered CXA Platform enables stakeholders to realize a better absence and leave engagement experience.
40%
NPS score improvement
85%
increase in engagement
3
weeks to deploy
42%
inbound calls eliminated