Ushur delivers a secure, guided FNOL experience that automates coverage inquiries and claim initiation from the very first interaction. Instead of static forms or manual follow-up, the AI agent engages customers in real time, collects required photos, documents, and incident details, and adapts dynamically based on the customer’s responses.

By capturing information accurately and updating claim systems automatically, Ushur's FNOL AI agent reduces workload for frontline teams, speeds claim intake end-to-end, resolves inquiries faster, and elevates overall customer satisfaction—all while lowering servicing costs.