Ushur Intelligence
Agentic, goal-oriented experiences for regulated industries
Highlights
A New Class of AI Agents Designed to Deliver
From inbound triage to outbound outreach, Ushur AI agents take action. Built on our Agentic Experience Framework and orchestrated via our Multi-Agent System, each agent autonomously performs tasks, makes decisions, and adapts in real-time.
Built for Complexity. Designed for Scale.
Proven in the Field.
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AI Agents Built to Serve, Support, and Simplify
Ushur Intelligence enables a new class of AI agents — purpose-built to power the workflows, journeys, and conversations that define regulated enterprises. Whether resolving service needs, coordinating complex transactions, or educating and engaging your customers, each agent is designed to deliver real outcomes, safely and at scale.
Supercharge workflows with agentic AI
Scripted workflows supercharged with agentic AI. Download your existing workflows and business process definitions into the AI agent to ensure legacy compliance to business rules and guardrails
Build AI Agents. Agentically.
Designing automation is no longer about dragging, dropping, or coding. It’s about describing your intent — and watching intelligence take shape. With Ushur Intelligence, every AI agent is built by AI and powered by AI.
Built with Intelligence, Not Interfaces.
UshurLM doesn’t just power the AI agent. It co-creates it with you. Describe your goal — “Help members update their plan, download an ID card, and ask benefit questions” — and Ushur builds the AI agent.
Smart Defaults. Enterprise Guardrails.
Ushur Intelligence draws from years of domain training, industry-specific workflows, and regulatory expertise — so what it builds is not just smart, but safe, effective, and efficient.
Workflow Design, Reinvented. Ushur Intelligence understands which tasks, data flows, and AI skills are required — then constructs the underlying process using our agentic, declarative framework.
From Vision to Action, in Minutes. Your idea becomes a working, compliant, multi-channel AI agent. Ready to deploy on SMS, email, web, or secure app within moments.
Just upload. Ushur Intelligence handles the rest.
Agentic API Integration. Simply upload a spec — Ushur reads, understands, and configures the connection.
Knowledge Base Ready. Point to your policy docs, FAQs, or support content — UshurLM ingests it, learns from it, and turns it into conversational intelligence.
Prebuilt Connectors. Out-of-the-box integrations for Salesforce, Five9, and other enterprise systems empower business users to go live faster.
Compliance-Aware by Default. Every connection, every dataset — managed with enterprise-grade security, audit trails, and data governance controls.
Seamless Interactions Across Every Channel
Ushur AI agents fluidly adapt across channels. From SMS to web, every interaction is consistent, contextual, and secure. It’s not omnichannel. It’s one intelligent conversation that follows your customer, where they are able and want to engage.
How it moves with your customer
Proactive on SMS and Email. Reach out before they reach out. Trigger AI agent conversations based on events, needs, or timing — and let customers act immediately, right from the message.
App-like Experience. No App Required. Deliver agentic experiences in a secure, web-based socket — on mobile or desktop — without downloads or logins. Just tap, engage, and resolve.
Centralized, Personalized Engagement. Launch agentic experiences in Ushur Hub, a digital home base for every user. One link. One experience. Every journey, personalized and secure.
Web & Chat, With Enterprise Muscle. Embed Ushur AI agents in your existing site or portal — reducing call volumes and providing scalable service 24/7.
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Privacy by Default. Ushur never stores PII without consent. Data is encrypted, anonymized, and governed by role-based access and zero-retention policies.
Proactive AI Guardrails. Every AI agent is wrapped in enterprise-grade safeguards: profanity filtering, misinformation blocking, bias mitigation, and crisis detection — all working in real time.
Compliance Built In. Trust Engineered In.
In regulated industries, trust isn’t a feature — it’s a foundation. Ushur Intelligence is designed from the ground up to meet the most rigorous security, privacy, and compliance standards. So you can move fast, without ever compromising safety.
Audit-Ready Interactions. Every conversation, every step, every decision — logged, traceable, and exportable. Full visibility for regulators, compliance teams, and legal stakeholders.
Inclusive by Design. WCAG and Section 508 compliance ensures accessibility for all users. Whether it’s color contrast, keyboard navigation, or screen reader support, no user is left behind.