As health plans face mounting pressure to deliver faster, more personalized service, staffing shortages threaten both access and quality, making automation no longer optional but an operational imperative for cost-effective, scalable and resilient pathways and superior member experiences.
Learn how 4 leading health plans are using HIPAA-secure, interactive digital experiences to boost retention, reduce costs, and close care gaps—achieving measurable results in weeks, not months:
- Meet member needs at scale – meeting regulatory requirements and driving better outcomes with proactive, multilingual 24×7 support
- Gain & retain more members – Streamline enrollment and support for members across their journey to increase loyalty and satisfaction.
- Mitigate high care costs – Reduce high-cost events, close HEDIS gaps in care and drive plan utilization by proactively guiding members to better health outcomes.
- Increase HRA completions – With targeted, effective outreach across all populations