When you need to understand how an agent performed, the answer is there, not buried across disconnected logs.
GOAL-BASED | CONVERSATIONAL | TRUST NATIVE
ANALYZE
Know what happened, and why.
Ushur shows you the reasoning behind every agent decision, measures how your agents and campaigns are performing, and turns any interaction into a regulator-ready record on demand.
HOW ANALYSIS WORKS
See it, supervise it, measure it, prove it.
Clarity, not guesswork
Understand how an agent handled a conversation and why it responded the way it did, so nothing about its behavior is a mystery.
1
Problems caught early
Pre-deployment evaluation flags potential surface problems before an agent goes live, with human escalation ready in production.
2
Performance you can act on
Track how agents and campaigns are performing, spot what's working and where customers drop off, and see where to optimize.
3
Proof on demand
Turn any interaction into a complete, regulator-ready record whenever you need one, with no manual reconstruction required.
4
Trust you can see, not just claim.
Every conversation, decision, and escalation is recorded as it happens, so you're never piecing together what an agent did from logs that don't tell the full story.
The same visibility that lets you improve an agent is the visibility that lets you defend it, drawn from one record, not two systems.
Ushur Agentic Platform
THE USHUR AGENT LIFECYCLE
Four steps. One continuous loop.
Do all of it — build, customize, launch, analyze — in plain language. Ushur Assist proposes each step and confirms with you before anything ships.
Ushur Assist