USHUR ASSIST

From intent to outcome.

Q: Do I need technical skills to use Assist?

No. Assist is designed for business and operations teams to move from intent to a working experience in plain language. Technical teams keep the controls that matter — permissions, integrations, and governance — without being the bottleneck for every change.

Q: Does Assist act on its own?

No. Assist proposes before it acts and asks for confirmation before consequential steps. It enforces policy as it reasons and leaves an auditable trace of what was done, so you stay in control of anything that goes live.

Q: How quickly can a team get started?

Because Assist builds on proven patterns rather than a blank canvas, teams can go from a described outcome to a working, governed experience without a long implementation cycle. The starting point is a conversation, not a project plan.

Q: What happens if Assist gets something wrong?

Because Assist proposes before acting and confirms consequential steps, you review and approve before anything goes live. If an experience needs adjustment, you describe the change in the same conversation — no rebuilding from scratch — and the auditable trace shows what changed and when.

Describe what you want to achieve. Ushur Assist reasons across the Ushur Agentic Platform to plan, build, and launch the experience, proposing key steps for your approval along the way.

Get a Demo

Try Ushur

Built on years of enterprise deployments at scale — every experience starts from proven patterns, not a blank canvas.

USHUR ASSIST

Protected by Ushur AI

WHY USHUR ASSIST

From your words to a working experience

Ushur Assist is more than a chat window. It reasons through your intent, orchestrates the right platform capabilities, and proposes actions before taking them, all within one governed conversation.

Intent to outcome, not step-by-step configuration

Describe the outcome. Ushur Assist configures it — no step-by-step setup, no screens to learn.

1

One interface to the whole platform

A single conversation orchestrates every platform capability underneath — not a copilot per page.

2

System-aware & context-persistent

Ushur Assist knows your role, permissions, system state, and regulatory constraints — and keeps context across sessions.

3

Trust & compliance, built in

It proposes before acting, asks before consequential steps, enforces policy as it reasons, and writes an auditable trace.

4

SEE IT WORK

One conversation, end to end

Watch how an agentic experience goes from a described outcome to live in production.

app.ushur.ai/studio Guided walkthrough

Click the arrow to continue

Click to start the guided walkthrough

Walkthrough

Watch how an agentic experience is built in Ushur Agentic Platform.

UNDER THE HOOD

Skills you never have to think about

You describe outcomes. Ushur Assist plans which platform skills apply, sequences them, runs them, and checks the results, adjusting before handing control back to you.

✦Ushur Assist

01

Agent Builder

Turns a described outcome into a fully configured agent — without requiring a single form or workflow screen.

You never have to navigate setup screens or wire tasks manually.

Configures persona, tone, and purpose from a plain-language description
Assembles tasks, knowledge sources, and channel settings automatically
Applies regulatory guardrails and trust settings for your industry
Proposes the full configuration before anything is saved

02

Launch Manager

Checks everything before your experience goes live, confirming with you before anything is deployed.

You never have to manually run a launch checklist. Launch Manager runs it for you.

Validates compliance guardrails, integrations, and conversation flows
Checks audience configuration and channel readiness
Surfaces recommendations before you commit to launch
Asks for confirmation on every consequential action

03

Agent Evaluator

Tests agent behavior against expected outcomes and surfaces exactly where an experience needs refinement.

You never have to manually design test scenarios or interpret logs.

Runs conversational scenarios against your configured agent
Identifies task gaps, knowledge misses, and drop-off points
Surfaces refinement suggestions in plain language
Feeds results back into the build conversation to iterate

04

Product Q&A

Answers questions about the platform in full context — what it can do, how it applies to your situation, and what to do next.

You never have to leave Ushur Assist to look up what the platform supports.

Knows your role, permissions, and current system state
Answers capability questions without leaving the conversation
Bridges platform knowledge and your specific use case
Surfaces relevant constraints and compliance considerations

THE VALUE

Everything it takes to ship, in one conversation.

Ushur Assist reasons and acts on your behalf, proposing consequential steps for your approval. Build, test, launch, and refine governed experiences, with guardrails built in.

Move at business speed.

Describe what you need in plain language and Ushur Assist builds it — no ticket, no sprint, no handoff. Your teams go from idea to live experience on their own timeline, not the development backlog's.

Pilots that actually ship.

Compliance guardrails and pre-flight validation are built into how experiences are made — not a gate at the end that stalls them. What you build is production-ready by design, with a record of every decision behind it.

Capability without a specialist.

The same conversation that builds an agent also tests, launches, and improves it. No tool to master, no expert to wait on — your teams describe the outcome and it does the rest.

Answers, not dashboards.

Ask about drop-off, resolution, and customer behavior in plain language — and refine in the same breath. Understanding what's working no longer means building a report or opening a new project.

Governance that keeps pace.

Policy is enforced as it reasons, not reviewed after the fact. Every deployment leaves an auditable trace — compliance stops being the thing that slows you down.

Works with what you already run.

Ushur Assist understands your systems and keeps context across the conversation. No rebuilding from scratch every time something changes.

FAQs

Common Questions. Answered

What is Ushur Assist?

Assist is the conversational interface to the Ushur Agentic Platform. Instead of configuring agents through forms and workflow screens, you describe the outcome you want in plain language — and Assist designs, launches, and improves the experience for you, all in one conversation.

How is Ushur Assist different from a chatbot or a copilot?

A chatbot answers end-customer questions; a copilot assists inside a single screen. Ushur Assist is neither — it's one interface to the entire platform. The same conversation that builds an agent also tests it, launches it, and analyzes it, orchestrating platform capabilities underneath rather than helping you operate one page at a time.

Do I need technical skills to use Ushur Assist?

No. Ushur Assist is designed for business and operations teams to move from intent to a working experience in plain language. Technical teams keep the controls that matter — permissions, integrations, and governance — without being the bottleneck for every change.

Does Ushur Assist act on its own?

No. it proposes before it acts and asks for confirmation before consequential steps. It enforces policy as it reasons and leaves an auditable trace of what was done, so you stay in control of anything that goes live.

How does Ushur Assist handle compliance and security?

Ushur Assist is built for the demands of highly regulated industries like healthcare, insurance, and financial services — so guardrails and policy are enforced as it reasons, not checked after the fact, and every consequential action requires confirmation with an auditable record. The same standards apply across any industry it's used in, holding every experience to an enterprise-grade bar by default.

What does Ushur Assist know about my environment?

Ushur Assist is system-aware. It accounts for your role, permissions, system state, available capabilities, and regulatory constraints before it does anything — and it persists context across sessions, so you don't re-explain your setup every time.

What kinds of experiences can I build with Ushur Assist?

Anything the Ushur Agentic Platform supports — from member service, claims intake, and onboarding to document collection and proactive outreach — across channels like SMS, web, voice, and email. Its roots are in regulated industries, but the same capabilities extend to customer experience use cases across any sector. You describe the outcome; Ushur Assist assembles the personas, tasks, knowledge, and channels behind it.

How does Assist relate to Ushur Studio?

They're one continuous flow. You can describe an outcome in Ushur Assist and refine it in Studio — by describing further changes or adjusting directly. Assist handles the conversation; Studio is where the configured experience lives and can be fine-tuned.

How quickly can a team get started?

Because Ushur Agentic Platform builds on proven patterns rather than a blank canvas, teams can go from a described outcome to a working, governed experience without a long implementation cycle. The starting point is a conversation, not a project plan.

What happens if Ushur Assist gets something wrong?

Because it proposes before acting and confirms consequential steps, you review and approve before anything goes live. If an experience needs adjustment, you describe the change in the same conversation — no rebuilding from scratch — and the auditable trace shows what changed and when.

Workers' Compensation Claims

Customer Stories