Kristen Augspurger is a healthcare leader with more than 25 years of experience delivering customer-centered solutions across Medicare, Medicaid, Marketplace, Duals, and employer-based plans. She has held leadership roles at organizations like Humana, where she led successful CX initiatives, digital engagement efforts, and value-based care models—always with a focus on improving outcomes, advancing equity, and driving transformation through data and customer-first strategies.
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