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AI Agent for Patient Service
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AI Agent for Patient Service
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Platform
Platform overview
The Ushur CXA Platform
Ushur Intelligence
Conversational AI across channels and apps
Agentic Experience Framework
AI model fine-tuning for your use cases
Document Processing
AI-driven, secure workflows
Invisible App
HIPAA-secure app-like experience
Studio
The OS for deploying agents
Security & Compliance
Enterprise-grade security
Insights
Analytics for better CXA
APIs & Integrations
One-click deployable integrations
Channels
Web
Secure, seamless experiences
SMS
Real-time, compliant messaging
Email
Automated, intelligent outreach
Voice
Automated, intelligent outreach
Solutions
Solution overview
View all our solutions, including product and industry related solutions
Industry
Healthcare
Insurance
Financial Services
We Support Healthcare for
Medicaid
Medicare
Commercial Health Plan
PBM & Pharmacy
Providers
Biopharma & Life Sciences
We Support Insurance for
Group Benefits
Property & Casualty
We Support Financial Services for
Mortgage Servicing
Pre-built solutions across verticals
Payments
Automated Surveys
Sales Enablement
IVR Deflection
Two-Way Texting
Email Triage
Helpdesk Automation
Pre-built solutions for Medicaid
Medicaid Redetermination
Population Health and Wellness
Member Service
Provider Service
Maternal & New Baby Health
Chronic Conditions
Medication Adherence
Member Warm Welcome
Benefits Education
Pre-built solutions for Medicare
Population Health and Wellness
Chronic Conditions
Member Service
Provider Service
Medication Adherence
Member Warm Welcome
Benefits Education
Pre-built solutions for Commercial Health
Population Health and Wellness
Maternal & New Baby Health
Member Service
Provider Service
Chronic Conditions
Medication Adherence
Group Benefits Quote (RFP) Intake
Member Warm Welcome
Benefits Education
Pre-built solutions for PBMs & Pharmacy
Medication Adherence
Care Gap Closure
Pre-built solutions for Providers
Provider Order Intake & Engagement
Provider Service
Pre-built solutions for Biopharma & Life Sciences
Clinical Trials Engagement
Pre-built solutions for Group Benefits
Policyholder Service
Quote (RFP) Intake
Group Benefits Onboarding
Leave of Absence
Pre-built solutions for Property & Casualty
Policyholder Service
FNOL
Catastrophic Events
Pre-built solutions for Defined Benefits
RFP Intake & Census Transformation
Pre-built solutions for Mortgage
Client Service
KYC Compliance & Paperless Onboarding
Loan Document Intake
Hardship Inquiries
Resources
Ushur Blog
Thought leadership and insights on AI to industry.
Customer Stories
Thought leadership and insights on AI to industry.
Guides & Reports
Guides, reports and whitepapers
Brochures
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Product demos, commercials, and overviews
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Learn about CXA and the practices that delight customers
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Visit us at our upcoming events and talk to an expert
Ushur University
Become an Ushur Ambassador and get certified
Company
About Ushur
Learn about our vision and the mission we are on
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Join us and level up customer experiences
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Why we are one of the best companies around
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Get in touch, get support
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Read about our recent news and announcements
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Brochures
AI Agent for Patient Service
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Discover more customer stories
Customer Story
Transforming Healthcare Provider Order Intake and Patient Engagement with Ushur
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Customer Story
A Large California Health Plan Automates Provider Support with AI Agents
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Customer Story
Benefitfocus reduces operational costs while educating new hires
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