Ushur’s AI-powered, HIPAA-secure, interactive omni-channel Customer Experience Automation™ platform supports healthcare companies in retaining their members through the renewal/redetermination process with proactive, secure, interactive push communications (Ushur's Invisible App™ ). Inbound member inquiries on this topic may also be expertly and accurately solved digitally with Ushur's AI Agent for Member service.
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This video shows an example of Ushur in action with outbound push and inbound inquiry communications for Medicaid Redetermination (renewal). The journey starts with education and information gathering, then supports members until the redetermination process has been completed.
Contact us to learn more at ushur.ai/request-demo