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Voice Guided Experience
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Platform
Platform overview
The Ushur CXA Platform
Ushur Intelligence
Conversational AI across channels and apps
Agentic Experience Framework
AI model fine-tuning for your use cases
Document Processing
AI-driven, secure workflows
Invisible App
HIPAA-secure app-like experience
Studio
The OS for deploying agents
Security & Compliance
Enterprise-grade security
Insights
Analytics for better CXA
APIs & Integrations
One-click deployable integrations
Channels
Web
Secure, seamless experiences
SMS
Real-time, compliant messaging
Email
Automated, intelligent outreach
Voice
Automated, intelligent outreach
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Solution overview
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Insurance
Financial Services
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Group Benefits
Property & Casualty
We Support Financial Services for
Mortgage Servicing
Pre-built solutions across verticals
Payments
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IVR Deflection
Two-Way Texting
Email Triage
Helpdesk Automation
Pre-built solutions for Medicaid
Medicaid Redetermination
Population Health and Wellness
Member Service
Provider Service
Maternal & New Baby Health
Chronic Conditions
Medication Adherence
Member Warm Welcome
Benefits Education
Pre-built solutions for Medicare
Population Health and Wellness
Chronic Conditions
Member Service
Provider Service
Medication Adherence
Member Warm Welcome
Benefits Education
Pre-built solutions for Commercial Health
Population Health and Wellness
Maternal & New Baby Health
Member Service
Provider Service
Chronic Conditions
Medication Adherence
Group Benefits Quote (RFP) Intake
Member Warm Welcome
Benefits Education
Pre-built solutions for PBMs & Pharmacy
Medication Adherence
Care Gap Closure
Pre-built solutions for Providers
Provider Order Intake & Engagement
Provider Service
Pre-built solutions for Biopharma & Life Sciences
Clinical Trials Engagement
Pre-built solutions for Group Benefits
Policyholder Service
Quote (RFP) Intake
Group Benefits Onboarding
Leave of Absence
Pre-built solutions for Property & Casualty
Policyholder Service
FNOL
Catastrophic Events
Pre-built solutions for Defined Benefits
RFP Intake & Census Transformation
Pre-built solutions for Mortgage
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Brochures
Voice Guided Experience
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Customer Story
Medicaid and Medicare Health Plan Leverages Ushur’s AI Agent
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