Ushur helps workers’ compensation carriers support employees, employers, and claims teams across the claims journey with connected, intelligent digital experiences.

For employees, filing a workers’ compensation claim often involves fragmented interactions, manual data collection, and unnecessary friction at a time when they need clarity and support. This video shows how Ushur’s Voice-Guided Experience brings voice and digital engagement together in one continuous interaction, enabling injured employees to move through claim intake without losing context or restarting their journey. 

AI Agents guide the experience while securely collecting the information needed to move the claim forward. By combining intelligent automation with journey continuity across channels, carriers can streamline claim intake, reduce manual servicing effort, and deliver a more consistent claimant experience from first interaction through next steps.

See how Ushur supports employers across the same claims journey →